Privacy Policy

Keeping your family's information safe at Nuvie Ceylon Kids Store

Welcome Parents!

At Nuvie Ceylon, we understand how important your children's safety and privacy are to you. This policy explains how we collect, use, and protect your family's information when you shop with us for beautiful kids' clothing.

Our website and services are designed for parents and guardians. We never knowingly collect information directly from children under 16 years of age.

Our Promise to You

  • -We protect your family's privacy
  • -We use secure systems for all transactions
  • -We follow all data protection laws
  • -We only collect what we really need
  • -We explain your rights clearly
  • -We never sell your information
1

What Information We Collect

We collect information when you shop for your little ones, create an account, or browse our kids' clothing collections. This helps us provide the best service for your family's needs.

Most information comes directly from you when you place orders, sign up for our newsletter, or contact our customer service team about sizing or products.

Information we collect includes:

  • -Your name and contact details
  • -Email address for order updates
  • -Phone number for delivery
  • -Delivery address
  • -Payment information (securely processed)
  • -Purchase history and preferences
  • -Device information for website security
  • -Website browsing patterns
2

How We Use Your Information

We use your information to make shopping for kids' clothes easy and enjoyable. This includes processing your orders, recommending the perfect outfits for your children, and keeping you updated on new arrivals and seasonal collections.

We also use information to improve our website, suggest age-appropriate clothing based on your previous purchases, and send you special offers for kids' fashion that we think you'll love.

We use your information to:

  • -Process and deliver your kids' clothing orders
  • -Provide customer support for sizing and returns
  • -Send updates about new kids' collections
  • -Recommend age-appropriate clothing
  • -Prevent fraud and ensure secure shopping
  • -Improve our website and services
  • -Comply with legal requirements
  • -Personalize your shopping experience
3

Who We Share Information With

We only share your information with trusted partners who help us deliver the best service for your family. These include delivery companies to get your kids' clothes to you safely, and payment processors to handle transactions securely.

We never sell your personal information to other companies for marketing purposes. Your family's privacy is our priority.

We may share information with:

  • -Delivery services (to bring your orders home)
  • -Payment processors (for secure transactions)
  • -IT support (to maintain our systems)
  • -Email services (for order confirmations)
  • -Legal authorities (when required by law)
  • -Fraud prevention services
4

How We Keep Your Information Safe

Your family's information security is our top priority. We use the latest technology and best practices to protect your data, just like we protect the quality of our kids' clothing.

Our team is trained on data protection, and we regularly test our security systems to ensure they meet the highest standards for protecting families' information.

Our security measures include:

  • -Advanced encryption for all sensitive data
  • -Secure payment processing systems
  • -Regular security audits and testing
  • -Staff training on data protection
  • -Strict access controls for systems
  • -Regular secure backups
5

How Long We Keep Your Information

We only keep your information as long as necessary to provide our services and fulfill our legal obligations. This varies depending on the type of information and why we collected it.

We regularly review and delete information we no longer need, and we'll delete your information promptly if you request it (where legally permitted).

Typical retention periods:

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Account information:While your account is active
-
Order information:7 years (for accounting purposes)
-
Marketing preferences:Until you unsubscribe
-
Website usage data:24 months
6

Your Rights & How to Use Them

You have important rights regarding your family's information. You can access, correct, or delete your data, and you can control how we communicate with you about our kids' clothing collections.

You can unsubscribe from our marketing emails at any time, and you can contact our friendly customer service team for help with any data protection questions.

⚖️ Your rights include:

-
Right to accessSee what information we have about you
-
Right to correctFix any incorrect information
-
Right to deleteAsk us to remove your information
-
Right to limit useRestrict how we use your data
-
Right to exportGet a copy of your data
-
Right to objectStop certain uses of your data

How to exercise your rights:

Contact our Data Protection Team at privacy@nuvieceylon.com or call us at +94 71 123 4567. We'll respond within 30 days and make the process as simple as possible for busy parents.

7

Additional Information

We may update this policy from time to time to reflect changes in our services or legal requirements. We'll always notify you of significant changes and explain what they mean for you and your family.

Good to know:

Cookies:We use cookies to improve your shopping experience. You can manage these in your browser settings.
External links:Our website may link to other sites. We're not responsible for their privacy practices.
International transfers:Your data may be processed outside Sri Lanka with appropriate safeguards in place.
Complaints:If unsatisfied with our response, you can lodge a complaint with the relevant data protection authority.

Get in Touch

Have questions about this Privacy Policy or how we handle your family's information? Our friendly team is here to help!

Email Us

privacy@nuvieceylon.com

For privacy questions

Call Us

+94 71 234 5678

Mon - Sun: 8:30 AM - 8:00 PM

Visit Us

Nuvie Ceylon Kids Store

Kandy, Sri Lanka

General Inquiries:

info@nuvieceylon.com

Customer Service:

Available 7 days a week

Business & Working Days Only

Company: Nuvie Ceylon (Private) Limited

Registration: Registered in Sri Lanka

Business: Premium Kids' Clothing Store

This Privacy Policy was last updated on March 30, 2025

Thank you for trusting Nuvie Ceylon with your family's information. We're committed to protecting your privacy while providing the best kids' clothing shopping experience in Sri Lanka! 🇱🇰

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